The first step to building a community is relationships. We value our relationships and are committed to responding quickly to your support needs.
Coremail offers different Technical Support Levels, so you can select the one that best fits your business needs.
Business-Hours support only, respond to troubleshooting regularly
7*24 phone support, regular troubleshooting check
7*24 phone support included data migration
Coremail offers different Technical Support Levels, so you can select the one that best fits your Business needs.
Charges are based on the number of users and your functional requirements, on-demand, and by module.
All of the above are supported.
This is determined by following up with the customer's original mail system. Generally, for common mail such as Exchange, Domino, Etc. We have our migration tools, which can do seamless migration. We have the mailbox migration function of the cloud platform so that the original mailbox data can also be migrated.
It does not affect existing clients' use. Outlook and fox-mail are all third-party mail clients. Our mail system fully supports POP3 and IMAP, two protocols. Our company also has its own professional, secure email client, with many exclusive functions such as secure encrypted storage, real-time synchronization, and schedule synchronization.
SDK is the front-end interface, and our company can provide it.
We have a self-developed CAC anti-spam system and an anti-virus software cooperating with Qi Anxin.
Yes, but the customer needs to prepare the test environment and give a reasonable test environment configuration plan. We could arranges technical colleagues to assist in the construction.
We can connect with third-party systems, and provide standard API interfaces. If there are some personalized needs, we can also do customized development.
We could provide a high-availability solution, that is, a multi-active solution. For disaster recovery, you need to consider whether it is a remote disaster recovery solution or a single-room disaster recovery solution.
This needs to be configured according to the customer's situation. If the number of users is less than 1000, a single machine is sufficient if high performance is not considered. However, from the standpoint of performance, ease-to-use, and stability, the layout is two fronts-end and one back-end. Due to the large memory usage of the mail system, it is recommended that the server be configured with higher memory. 64G is generally recommended, and an eight-core CPU is recommended.